Alabama | Ants in Pants


Unclaimed Baggage Center (Scottsboro) or What happens to a luggage if you lost it

Русская версия   Those who often fly will understand this feeling: every time you have to check in your luggage, you are anxious. It is because airlines lose them too often, they do not see a great trouble in it, and sometimes even don’t apologies. It first happened to Nastya on a flight between Warsaw and Helsinki: on arrival she found herself without a suitcase Airberlin lost, wearing shorts and a t-shirt, with a laptop, documents, and (thankfully) money only. It happened just before the conference, and I had to rush to buy something to wear, a toothbrush, etc. Airberlin reimbursed all these expenses and brought my suitcase to the hotel in 2 days, but since then I tried not to check in my luggage, or check in only those things which I won’t need within 2-3 days.  When living and travelling in the US, things were much worse, since half of my trips ended up with the lost luggage. They used to bring it home with a courier the same or the next day (it seems that courier service for them is cheaper than to organize proper luggage delivery), but before the suitcases arrived I used to worry. Even if you try to travel with your hand luggage only, you won’t be very successful: they force you to check it in at the gate, since the luggage compartments are to small. You try to persuade them, explaining how many times your luggage was lost, but fail, and your luggage is lost again. Only backpacks (not too large) are safe in this case.  To my knowledge, it does not depend on airlines, it happens at all flights and causes troubles. For example, our friends once flew to Utah for a long hike, but on the arrival did not find their luggage with all equipment. Their suitcases arrived only several days later and it wasted a lot of their time. Nobody cares and nobody will reimburse anything. This negligence is quite surprising, taking into account quite high prices on the US airlines (compared to Europe).